Shipping policy

About Us 

Inventive Homes is the web-based trading name of NCD Ltd. We are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:

NCD Ltd t/as Inventive Homes Apex House Reception, Duke Avenue, Cheadle, Cheshire, SK8 6RX, United Kingdom

Phone: 07787178750

Email: sales@laundrychutes.co.uk

VAT Registration Number GB 912735335

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept all major credit and debit cards.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling 

Orders are generally all sent through UPN next day pallet network or APC Next Day parcel service. Larger orders may in part be sent to you directly from a supplier.

Delivery Schedule 

We will endeavour to get your order to you as quickly as possible; in many instances this may mean within 48 hours. However, stock limitations may cause a slight delay, therefore please allow 3 working days in total for delivery. Some items are manufactured to order. Where applicable notification of this and the estimated delivery times will be found within the individual product descriptions. If an order is only part ready for shipment, we will send the available items out immediately and any remaining items will arrive in a second shipment.

Delivery charges: Free delivery is available on orders totalling over £250.00 excl. VAT.

Please note this excludes the Scottish Highlands. Additional charges (fuel surcharges) will apply due to the remote location.  We will contact you for any difference prior to releasing goods.  These extra charges will be kept to a minimum.

Tax Charges 

All stated prices exclude VAT at the current standard rate. VAT is added at checkout.  VAT can be reclaimed when chute is installed in a new build property.

Credit Card Security 

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee 

We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.

Reaching Us 

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 07787178750 (International +44 (0) 7787178750) or or write to us at: Apex House Reception, Duke Avenue, Cheadle, Cheshire, SK8 6RX, United Kingdom

Privacy Policy 

NCD Ltd. do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes